Description:

Training Course: This course is designed for those who want to increase their organizational effectiveness, improve the quality of work relationships, approach problems from unique perspectives, and develop creative solutions. Purpose: To set internal service quality standards. To develop employees’ potential and get more work done by teaching and empowering them to overcome obstacles and solve problems together. To employ group techniques that promote involvement and cooperation. To generate ideas and consensus to achieve organizational change. Course Topics: * Meet the challenges of new workplace demands. * Improve the workplace environment. * Develop guidelines for assessing your organization’s approach to creativity. * Understand your role in increasing organizations’ effectiveness. * Know how to influence your work and career. * Know practical methods to overcoming workplace barriers. * Learn tools for evaluating, selecting, and implementing ideas. * Learn practical techniques to overcome "idea killers". * Learn to break through stale thought patterns and generate numerous ideas. * Uncover your personal "mental blocks". * See familiar things in different ways. * Sell your ideas to others and get their involvement. * Learn to expand the solution space for workplace issues. * Develop Innovative Solutions. Outcome: * Develop blueprints for innovation that make a difference in the way your organization does business and handle crises. * Assessing problems from different perspectives and develop multiple approaches to solving them. * Deal effectively with the "faces of resistance" and achieve collaboration from employees. * Apply techniques that help you evaluate your ideas for timeliness, simplicity, and results. * Employ techniques for giving and receiving feedback that improve understanding and enhance cooperation.